Dear Netflix: STOP SUCKING

I can’t believe I’m about to complain about Netflix for the 2nd time…but SERIOUSLY!

I have the 3-at-a-time plan. I have 1 in my hands. Another DVD said it was “Shipping Tuesday”. Instead of shipping and putting the ship date down in my queue…it STILL says “Shipping Tuesday”. What gives?

My third movie…they processed my return, then added the movie to my “At Home” list and the DVD said it was processing to ship today.  Now it’s 100% gone, the movie is no longer in my queue, and I get a “We’re shipping your next movie tomorrow” message. Um…how about you ship my LAST movie first?

Checked the site tonight and they’ve posted:

We’re sorry to report that we’ve been experiencing issues with our shipping system, so some of you are not receiving DVDs in a timely manner and some of you have not received emails letting you know we got a DVD back from you.

We apologize and we’ll be automatically issuing credits to all of you whose shipments have been delayed. Our goal is to ship DVDs as soon as possible and to provide a personalized email update to you if your DVD shipment was delayed.

We’re sorry for any inconvenience we’ve caused you and thank you for your patience.

The Netflix Team

At least they know of the problem and are issuing credit but STILL.

Rather inconvenient, guys.


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